Job Details

A company is looking for a Principal Agentic AI Solutions Architect.Key Responsibilities:Lead end-to-end AI orchestration engagements across discovery, solution design, integration, deployment, and optimizationPartner with customer executives to align AI initiatives with measurable business KPIs and transformation roadmapsDesign scalable reference architectures and integration patterns across various cloud ecosystemsRequired Qualifications:At least eight years of experience in designing, implementing, or supporting CX, CRM, or AI orchestration platformsExperience in designing and integrating solutions using APIs, REST services, and cloud-native technologiesHands-on experience with Genesys Cloud and modern cloud platforms such as AWS, Azure, or GCPAbility to translate complex technical concepts into clear business outcomes for executive stakeholdersDegree in Computer Science, Information Technology, Business, Data Science, or a related field, or equivalent practical experience