Job Details

Customer Service Representative. Location: West Monroe, LA 71294 Schedule: Monday-Friday, 8:00 AM - 5:00 PM - Pay Rate: Up to $14.00/hr. Assignment Length: 12 months. Overview. Sirius Staffing is seeking a Customer Service Representative to join our team in West Monroe. This role is responsible for providing exceptional service by interacting with customers, answering inquiries, resolving complaints, and ensuring a positive experience across phone, mail, and in-person interactions. Key Responsibilities. Respond to customer inquiries about accounts, products, and services. Handle and resolve customer complaints, special orders, and returns. Receive and process orders, providing accurate information regarding pricing, shipping, service changes, or discontinuation. Conduct customer interviews to obtain information and explain available services. Investigate and correct errors using customer and company records. Adjust billing or service issues and refer product/service failures to the app...Customer Service Representative, Customer Service, Representative, Staffing, Retail