Job Details

Job Overview: We are looking for an experienced IT Specialist to oversee and enhance our technology infrastructure. The ideal candidate will ensure our systems remain secure, efficient, and HIPAA-compliant. You will play a crucial role in supporting our therapists, staff, and virtual assistants by troubleshooting technical issues, implementing cybersecurity measures, and optimizing remote work solutions. Responsibilities: • Run security checks on all of our systems to ensure we are protected from cybersecurity threats • Respond quickly to technical issues so problems can be resolved and our employees can continue to work efficiently • Back up all computers to make sure our files are saved in case the system crashes • Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently • Install all new technology for the company, including computer operating systems, software programs and applications, new desktops, and other computer hardware Cybersecurity & HIPAA Compliance: • Ensure all technology systems comply with HIPAA regulations. • Implement and maintain VPNs for assistants. • Set up secure email systems, data encryption, and multi-factor authentication. Technical Support: • Provide remote support for therapists and staff experiencing technical issues. • Manage EMR (Electronic Medical Records) platform integrations and functionality. • Troubleshoot hardware, software, and network problems. Data Management & Security: • Establish secure cloud storage solutions. • Ensure proper backup and disaster recovery protocols. • Enforce company policy on data storage, ensuring no client information is saved on personal devices. Workflow Optimization: • Automate administrative processes (appointment scheduling, billing, etc.). • Integrate EMR with other platforms to streamline daily operations. • Assist in optimizing telehealth tools for seamless client interactions. Website & Online Presence: • Ensure company website security and functionality. • Support SEO optimization to enhance online visibility. Analytics & Reporting: • Set up dashboards to track key performance indicators (KPIs). • Provide technical solutions as needed Qualifications: • Able to create databases and utilize Excel spreadsheets at an advanced level • Expert-level Microsoft Office skills • Solid understanding of troubleshooting Internet connectivity, network systems, phone systems, and other technological equipment in the office • Great customer service skills and passionate about helping our business succeed • Proven experience as an IT Specialist or similar role. • Strong understanding of cybersecurity best practices, especially regarding HIPAA. • Proficiency with EMR platforms, cloud storage, and remote work tools. • Experience setting up VPNs and secure networks. • Familiarity with website maintenance and SEO strategies. • Excellent problem-solving skills and the ability to work independently. • Strong communication skills to support non-technical staff. Compensation: $5 hourly

• Cybersecurity & HIPAA Compliance: • Ensure all technology systems comply with HIPAA regulations. • Implement and maintain VPNs for assistants. • Set up secure email systems, data encryption, and multi-factor authentication.Technical Support: • Provide remote support for therapists and staff experiencing technical issues. • Manage EMR (Electronic Medical Records) platform integrations and functionality. • Troubleshoot hardware, software, and network problems.Data Management & Security: • Establish secure cloud storage solutions. • Ensure proper backup and disaster recovery protocols. • Enforce company policy on data storage, ensuring no client information is saved on personal devices.Workflow Optimization: • Automate administrative processes (appointment scheduling, billing, etc.). • Integrate EMR with other platforms to streamline daily operations. • Assist in optimizing telehealth tools for seamless client interactions.Website & Online Presence: • Ensure company website security and functionality. • Support SEO optimization to enhance online visibility.Analytics & Reporting: • Set up dashboards to track key performance indicators (KPIs). • Provide technical solutions as needed