Job Details

[Customer Service / Remote] - Anywhere in U.S. / Up to $20 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Support Representative at Calibrate, you will: Assist customers with inquiries and issues via phone, email, and chat; Provide excellent customer service by addressing and resolving customer concerns in a timely and professional manner; Accurately document and track customer interactions and resolutions in our CRM system; Escalate complex or high-priority issues to the appropriate team for further assistance; Collaborate with cross-functional teams to improve processes and procedures for better customer experience; Maintain a positive and empathetic attitude towards customers at all times...Hiring Immediately >>