Job Details

Northeast Appliance is located in Ruston and West Monroe, LA. We sell and service residential appliances in North LA.
This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Specific Responsibilities:

• Receive incoming calls in professional and courteous manner


• Perform marketing and sales functions to sell additional work and earn business


• Complete work orders, return customer calls, and respond to customer complaints


• Perform other duties as needed which may include cross-training in related positions


• Creating invoices and submitting to customers and warranty companies


• Contacting customers & warranty companies to obtain payments


• Posting customer payments by recording checks, and credit card transactions


• Updating receivables by totaling unpaid invoices


• Maintaining records of invoices, debits, and credits


• Keeping organized and detailed documentation of all correspondence with customers


• Handling customer disputes in regard to payments or invoicing
  
  

• Minimum two years admin experience


• QuickBooks experience preferred but not required


• 1+ years billing / invoicing experience


• Strong written and verbal communication skills


• Detail-oriented with strong data entry skills


• Positive Attitude


• Team player who can work independently


• Ability to use Excel and Adobe


• High level attention to detail and trustworthiness

This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.